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Birdeye

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About this Service

Grow your Business

BIRDEYE helps you win more sales and boost customer loyalty by managing all messaging, collecting feedback, and attracting loyal customers.

Birdeye already helps over 6100+ Trade Businesses.

Stand out above your competition
Automatically send review requests to your customers the moment a job is complete. View and respond to reviews from all over the internet in one place, and remarket those reviews on your social media.

Communicate with SMS
Engage with your customers on the channel they prefer – text. Send texts yearly check-ins, seasonal jobs, and timely announcements, and keep the conversation flowing with two-way texts using a unified inbox.

Respond with Webchat
Answer customer service questions, and engage with your website visitors with Webchat. Let our AI-powered chatbot help you answer standard questions automatically, or respond to queries in real-time yourself

Increase your local rankings with listings
Be found everywhere your customers search and automatically update all business information across 50+ review sites and directories straight from your dashboard.

Measure customer satisfaction
See how a customer feels after a couple of jobs you have completed. Send online 2-way text surveys to gauge overall customer satisfaction and improve operations.

Score new business with Referrals
With referrals you can turn happy customers into business advocates. Customers can refer their friends and family in just a few clicks.

And much more!

Contact Master Plumbers NSW

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